Mediafinanz Inkasso AG

[Awir]

Hello, Florian!

Yeasterday (25th of September) 2011, I recieved a mail from Mediafinanz.de saying I owe them 73 euro because of a outstanding payment on Shellfire Gattung und Behr GbR.

The thing is I payed for 20 Bouncers by the 2nd of May 2011, for a period of 3 months, in my invoice it says 3 months and in the mail when I bought it as well. I didn't recieve a email with ENGLISH information saying I got new orders - all emails that I got was in German which I don't understand and therefore I ignored them, thought my service would end since I didn't pay for it.

In my profile it shows a bill - but since I haven't used the bouncers at all, I shouldnt have to pay for them again. Since I don't want to use them more than those 3 months..

Regards,
Jonn Walter

Customer ID: K40046897

Additional notes:

The current case has been paused till I've been contacted about you and till we set an agreement.

[Awir]

Hello again,

I've talked to them once again and I've paid them the amount demanded (73 euro) and they should recieve it within a few days. I wish to cancel this current account, and that there is no renewal of orders at the time.

Of course you can wait till you recieve the money, but I wish to cancel this account.

Regards,
Jonn Walter

[Max]

Hello Awir,

please contact our support staff directly via our contact form for matters like these. We apologize for the fact that you received your emails in the wrong language.

[Awir]

Hello, Max,

Thank you for your reply - it doesn't matter now, I've paid for it already - they should get the money this week or the next.

However, I need to cancel my subscription (I used the email and instructions that was posted) and sent a email, so please look at it when you can.

Regards,
Awir

[alex111]

same as it i have recieved the mail

[dcdd]

Ähnliche Email bekommen.. Für eine Rechnung, die ich schon bezahlt hatte.

[Max]

Falls du der Meinung bist, dass es sich dabei um einen Fehler handelt, kontaktiere bitte unseren Support!